👋 {firstname} could still send a username, even after re-importing your list
- Version 0.0.55 fixed this for the cases we had found, and told you that re-importing a list would sort out the rest. That was incomplete, and if you re-imported and still saw usernames going out, nothing was wrong on your end.
- Here is what was actually happening. Your campaign keeps its own copy of your contacts, taken at the moment you built it. Re-importing rebuilds the saved list but never touches that copy, so a campaign built earlier kept using the old contacts with no first names in them.
- On top of that, the app filled in {firstname} before it opened the person's profile. It was reading the real name off the screen a moment later and had nowhere left to put it.
- Both are fixed. The name is now filled in at the moment the profile is open, so your existing campaigns start using real first names straight away with nothing to rebuild.
- If a contact has no first name saved anywhere, the app now uses the name shown on their profile instead of falling back to their username.
Questions? Reach out anytime at support@prospectorproducts.com